Privacy Policy

This Privacy Policy describes how Minidev.co ("we," "our," or "us"), a sole proprietorship owned by Rejoanul Karim Rafi and registered in Bangladesh, collects, uses, and shares information about you when you use our website, software, applications, and services (collectively, the "Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

Minidev.co is headquartered at:

Kha-225, Progati Sarani, Merul, Badda
East Gulshan, Dhaka-1212
Bangladesh
Contact: +880 1400-125 127
Email: support@minidev.co

We are committed to minimizing the amount of personal information we collect. We only collect information that is necessary to provide our Services, improve them, and ensure compliance with legal obligations. The categories of information we collect include:

Information You Provide to Us

When you register for an account, purchase our products or services, or communicate with us, we collect information that you voluntarily provide, such as:

• Your name, email address, and contact details that are necessary for account creation and service delivery.
• Your billing address and company information for invoicing purposes.
• Any communication records when you contact our customer support team.
• Information about your project requirements when you engage us for software development, website creation, or digital marketing services.

We do not collect or store your payment card information (such as credit card numbers). All payment transactions are processed through secure payment gateways have their own privacy policies governing how they handle your payment information.

Information Collected Automatically

When you interact with our Services, certain information is automatically collected, including:

• Log data such as your IP address, browser type, operating system, referring and exit pages, timestamp information, and pages visited.
• Device information such as device type, unique identifiers, and mobile network information.
• Usage information about how you interact with our Services to help us improve functionality and user experience.

We use cookies and similar tracking technologies to enhance your experience with our Services. The cookies we use fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the operation of our Services and enable core functionality such as security, network management, and account authentication. Without these cookies, our Services cannot function properly, and they cannot be disabled.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our Services.
• Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

You can manage your cookie preferences through your browser settings, but please note that disabling strictly necessary cookies may impact the functionality of our Services.

We use the information we collect for the following purposes:

Providing and Improving Our Services

• To deliver the Services you have requested, including software development, website creation, managed server solutions, and digital marketing services.
• To maintain and improve our Services and develop new features.
• To personalize your experience and provide content tailored to your interests.

Communication and Customer Support

• To respond to your inquiries, provide technical support, and address service issues.
• To send service announcements, updates, security alerts, and administrative messages.
• To provide information about new products, services, and features (where you have consented to receive such communications).

Business Operations

• To process transactions, send invoices, and collect payments.
• To analyze usage patterns and trends to better understand how users interact with our Services.
• To detect, prevent, and address technical issues, fraud, and other illegal activities.

Legal Compliance

• To comply with applicable laws, regulations, and legal processes.
• To enforce our terms of service and other agreements.
• To protect the rights, property, or safety of Minidev.co, our users, or others.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to your information to help us provide the Services. These providers are contractually obligated to protect your information and can only use your information in accordance with our instructions. Examples include:

• Cloud hosting and infrastructure providers who host our software and store data.
• Payment processors that handle transactions.
• Analytics providers who help us understand how our Services are used.

Business Transfers

If Minidev.co is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect the rights, property, or safety of Minidev.co, our users, or others, including exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We use third-party payment processors to process payments made to us. When you make a payment through these processors, your personal information is subject to their respective privacy policies. We encourage you to review these policies:

• Payoneer: https://www.payoneer.com/legal/privacy-policy/
• Skrill: https://www.skrill.com/en-us/comprehensive-privacy-notice/

We do not receive or store your full payment card details. We only store the billing address associated with your payment method for record-keeping and compliance purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of data in transit using SSL/TLS protocols.
• Regular security assessments and vulnerability testing.
• Access controls to limit employee access to personal information.
• Regular backups to prevent data loss.
• Staff training on data protection and security practices.

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access and Information

You have the right to request information about the personal data we hold about you and how it is processed. You can access, update, or correct most of your personal information directly through your account settings.

Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion

You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent and there is no other legal basis for processing.

Objection and Restriction

You have the right to object to the processing of your personal information and to request a restriction of processing under certain circumstances.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of processing based on your consent before its withdrawal.

To exercise any of these rights, please contact us at support@minidev.co. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Please note that if you choose to block or delete cookies, you may not be able to take full advantage of our Services.

Minidev.co is based in Bangladesh, but we may transfer, store, and process your information in countries other than your own. Whenever we transfer your personal information outside of your region, we ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than those in your country.

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove that information from our servers.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you by updating the "Last Updated" date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our website or sending you an email notification).

We encourage you to review this Privacy Policy periodically to stay informed about our information practices and your privacy choices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Minidev.co
Attention: Rejoanul Karim Rafi
Kha-225, Progati Sarani, Merul, Badda
East Gulshan, Dhaka-1212
Bangladesh
Phone: +880 1400-125 127
Email: support@minidev.co

We will do our best to address your concerns promptly and resolve any issues.

We are committed to complying with applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable. We continuously monitor changes in privacy laws and update our practices accordingly.